r ajee Terms and Conditions

These terms and conditions ("Terms") apply to all services, games, betting markets, and promotional offers on the r ajee platform. By accessing this website or registering an account, you are considered to have unconditionally accepted these terms.

r ajee is an online gaming and sports betting platform operated in Bengali for users in Bangladesh. Our goal is to provide members with entertainment in a safe, transparent, and responsible environment.

These terms are written in Bengali and have been drafted with Bangladeshi users in mind. In the event of any language or interpretation dispute, the Bengali version will be treated as the original document.

2.1 Age Requirement

Any service on r ajee — casino games, sports betting, or any other betting activity — is available only to individuals aged 21 years or older. Registration by minors is strictly prohibited, and any such account found will be closed immediately.

r ajee may request an identity card or other government-issued document at any time to verify age. We reserve the right to hold withdrawals until verification is complete.

2.2 Registration Conditions

• Each individual may open only one account.
• All information provided at the time of registration must be accurate and up to date.
• Registering with false information may result in account cancellation and balance forfeiture.
• The mobile number and email used when creating an account must belong to the user themselves.
• Opening an account under another person's identity or by fraudulent means is a punishable offence.

2.3 Geographic Restrictions

This platform is operated for users in Bangladesh. r ajee reserves the right to restrict access for users from certain regions.

3.1 Login and Security

You are solely responsible for keeping your account password and login details confidential. If a third party uses your account, you will bear the consequences. If you forget your password or suspect unauthorised access to your account, notify our support team immediately.

3.2 Account Verification (KYC)

Before a withdrawal or a large transaction, r ajee may ask you to complete an identity verification (KYC) process. This may require a copy of your national ID card, passport, or birth registration certificate. Some features may be limited until KYC is complete.

3.3 Closing Your Account

You may close your account at any time through the support team. However, you should withdraw any remaining balance before doing so. In the event of a rule violation, r ajee may suspend or cancel an account without notice.

4.1 Accepted Payment Methods

r ajee currently supports the following payment methods:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks

Transactions via cryptocurrency or any other digital asset are not accepted.

4.2 Limits and Processing Times

• Minimum deposit: ৳100 (all methods)
• Minimum withdrawal: ৳1,000
• Standard withdrawal processing time: 30 minutes to 3 hours

4.3 Transaction Accuracy

Make sure to provide the correct account number and details when making a deposit or withdrawal. r ajee will not be responsible for any loss caused by incorrect information. If there is a problem with any transaction, notify the support team within 24 hours.

4.4 Anti-Money Laundering

r ajee takes a strict stance against money laundering, fraud, and terrorist financing. If an account is suspected of involvement in such activities, it may be frozen and the relevant authorities will be notified.

6.1 Betting Rules

All bets are final and cannot be changed — once a bet is placed, it cannot be cancelled. If a bet is accepted due to a technical error, r ajee reserves the right to void it. If a match or event is abandoned, postponed, or incomplete, standard sports betting rules will be followed to determine the outcome of bets.

6.2 Odds Changes

Odds may change until a bet is accepted. A bet will be settled at the odds that were in place at the time it was accepted.

6.3 Game Results

All casino games are operated by certified Random Number Generators (RNG). Any dispute about a game result must follow the process set by the game provider. If a game is interrupted due to a technical issue, r ajee may resume the game from the last confirmed state or refund the bet.

The following activities are strictly prohibited on the r ajee platform:

• Opening or operating multiple accounts.
• Bonus arbitrage or systematically abusing any promotion.
• Using automated bots, scripts, or software to place bets or play games.
• Exploiting platform vulnerabilities or technical errors to gain an unfair advantage.
• Colluding with other members to influence betting outcomes.
• Conducting transactions through fraud or under a false identity.
• Threatening, harassing, or behaving inappropriately towards r ajee staff.

If such conduct is detected, the account will be closed immediately and all balances may be forfeited.

r ajee believes that gaming is a form of entertainment — not a source of income. In line with our responsible gaming policy, we help members build safe gaming habits.

• Members can set their own deposit limits, loss limits, or session limits.
• A temporary account suspension (cooling-off) option is available.
• A permanent self-exclusion option is also available.
• Contact our 24/7 support team for help with gaming-related issues.

This service is not for anyone under 21. If a family member is a minor, keep your device and account secure from them.

For details on how your personal information is collected, stored, and used, please read our Privacy Policy. r ajee keeps your information secure through SSL encryption and modern security measures.

• Your information is not sold to third parties.
• Documents submitted for KYC verification are stored securely.
• Even after an account is closed, information may be retained for a specified period as required by law.
• Requests to correct or delete your information can be made to the support team.

All content on the r ajee website — logos, designs, text, graphics, game interfaces, and software — is protected by intellectual property law. Copying, modifying, distributing, or using this content for commercial purposes without prior permission is prohibited.

Game providers (Pragmatic Play, PG Soft, JILI, Evolution, and others) hold their own intellectual property rights. Their respective policies apply to the use of their content.

r ajee reserves the right to temporarily or permanently suspend any service, game, betting market, or promotion at any time with no notice or limited notice. Temporary service disruptions may occur due to maintenance, upgrades, or technical issues.

These terms may change at any time. Members will be informed of major changes by email or via a notice on the site. Continuing to use the site after a change will be taken as acceptance of the updated terms.

r ajee will not be liable in the following circumstances:

• If a game or bet is incomplete due to loss of internet connection or a technical issue.
• Due to delays or issues with third-party payment systems.
• If account details are leaked due to the user's own negligence.
• In the event of an unexpected natural disaster or force majeure situation.
• Due to a technical error on the part of a third-party game provider.

r ajee's maximum liability in any case will not exceed the original amount of the transaction in question.

13.1 Support Methods

For any questions or complaints, contact r ajee's support team. Our support is available in both Bengali and English, 7 days a week, 24 hours a day:

• Live Chat: Chat directly using the chat icon at the bottom right corner of the site.
• Email: [email protected]

13.2 Complaint Process

If you have a complaint about anything, first inform the support team. If it is not resolved, write the details by email for further review. All complaints will be addressed within a reasonable time.

For answers to common questions, visit our FAQ section — detailed answers to many frequently asked questions are available there.

13.3 Dispute Resolution

Any dispute between r ajee and a user will first be addressed through discussion. With the agreement of both parties, mediation may also be pursued.