FAQ
r ajee FAQ — Deposits, Bonuses and Account
This page gives direct answers to the most common questions from players about depositing money at r ajee, claiming bonuses, managing accounts, VIP benefits and using the mobile app. Find your question and get an answer right away.
Table of Contents
Deposits
Below you will find deposit methods at r ajee, minimum amounts and solutions to common deposit issues. After logging in at r ajee, select your preferred method from the deposit menu.
The minimum deposit amount for every payment method at r ajee is ৳100. Whether you use bKash, Nagad, Rocket or bank transfer —
you can add funds to your account with just ৳100 and start playing right away.
This minimum limit also applies to all bonus offers.
Log in to r ajee, go to the deposit section and select Nagad. Send money via Nagad to the number shown on screen,
then enter the transaction ID in the form and submit. Your balance is usually credited within a few minutes.
Use the Send Money option directly from the Nagad app — not Payment Request.
First confirm that the transaction from bKash / Nagad / Rocket was successful and that you received a confirmation SMS.
Then refresh your r ajee account page and wait 5–10 minutes. If the balance still has not appeared, contact
24/7 live chat with your transaction ID and a screenshot — the team will resolve it quickly.
r ajee supports both deposits and withdrawals via bKash, Nagad, Rocket and bank transfer (such as Dutch-Bangla Bank,
Islami Bank, BRAC Bank). The minimum deposit for each method is ৳100 and the minimum withdrawal is ৳1,000.
Withdrawals are usually processed within 30 minutes to 3 hours.
After submitting a withdrawal request at r ajee, funds are usually sent to your bKash or Nagad number
within 30 minutes to 3 hours. For your first withdrawal, account verification may take a little longer. The minimum withdrawal amount
is ৳1,000.
Member Account
From logging in on a new device to forgetting your password — find answers to all questions about managing your r ajee account here. You can log in and register on the r ajee Login page.
Yes, you can log in to r ajee from any device. When logging in from a new device for the first time, an OTP verification
may be required for security — an SMS will be sent to the mobile number you registered with. Once you enter the OTP you will be able to access your account.
If you log in from a public or shared device, remember to log out after use.
Click the "Forgot password?" link on the login page. Enter your registered mobile number or email and a reset code will be sent to you.
Verify the code and set a new password. Your password should be at least 8 characters long and contain a mix of numbers and letters.
If you have any trouble, contact r ajee live chat support.
You can update your email address, mobile number and other details from profile settings after logging in to your r ajee account.
However, to change the name or date of birth on a verified account you will need to contact the support team. Providing accurate information
is essential for safe withdrawals.
To register you need a valid mobile number, a password and your correct date of birth. You must be at least 21 years old
to become a member of r ajee. Once you verify your mobile number with an OTP, your account will be activated and you can immediately
start depositing and playing.
No. Under r ajee's policy, each person may hold only one account. If multiple accounts belonging to the same person
are detected, all accounts may be closed and balances forfeited. If you have a problem with an existing account, contact support
rather than opening a new one.
Bonuses and Offers
How wagering requirements work, which games count toward the bonus, and how to claim the welcome bonus — all these questions are answered below. Choose a game on the r ajee Slots page and put your bonus to use.
A wagering requirement is the set number of times you must bet using your bonus money. Example: if you deposit ৳1,000, you receive
৳1,200 as a welcome bonus and the wagering will be ৳1,200 × 15 = ৳18,000. This means you need to place a total of ৳18,000 in bets
before you can withdraw from the bonus funds. The calculation is based on the bonus amount, not the total balance.
At r ajee, wagering is generally counted when you bet on slot games, live casino, fishing games, and other casino games.
For sports betting, the terms may differ depending on the specific bonus. To learn the full rules of any bonus, read the offer
details or ask via live chat.
At r ajee, each bonus has a set expiry — you usually need to complete the wagering within a specified number of days after
claiming. Once the deadline passes, any unused bonus is automatically cancelled. The expiry date is shown alongside each offer,
so read it before claiming.
When you open a new account and make your first deposit, r ajee automatically gives a 120% bonus, up to ৳15,000.
Example: if you deposit ৳25,200 or more, you receive a ৳15,000 bonus and your total balance becomes ৳40,200. Wagering is ৳15,000 × 15 = ৳2,25,000.
No code is needed to claim the bonus — it is added automatically on your first deposit.
Yes, r ajee allows you to cancel an active bonus. However, cancelling a bonus will also remove any winnings earned with
that bonus. To cancel a bonus, go to your account settings or request it via live chat. If you want to play without a bonus,
you can cancel it and start with your real balance.
VIP & Cashback
r ajee VIP program has three tiers and offers weekly cashback opportunities. See full benefits on the r ajee VIP page.
At r ajee, your VIP tier improves through regular play and deposits. Consistent activity and total betting volume
play an important role in moving from Bronze to Silver and from Silver to Gold. Even if specific amounts are not published,
the platform automatically tracks your progress and upgrades you as you qualify.
r ajee VIP members receive weekly cashback, priority withdrawal processing, early access to special promotions,
and dedicated support. At higher tiers, the cashback rate increases and more exclusive offers become available.
Gold members enjoy the greatest benefits.
The r ajee VIP program has three tiers: Bronze — up to 0.5% weekly cashback; Silver — up to 1.0%
weekly cashback; Gold — up to 1.5% weekly cashback. Cashback is calculated on the week's net losses
(total bets minus total winnings).
Weekly cashback is a chance to get back a portion of your net losses for the week. Example: if a Silver member
has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 1.0% = ৳200 cashback. This amount is credited to your
account every Monday, and the cashback also has its own wagering requirement.
Mobile Use
Android or iOS app, playing in a browser, or adding a shortcut to your home screen — all questions about using r ajee on mobile are answered below.
r ajee is available for both Android (APK) and iOS through official channels. To get the app, contact r ajee
directly or use the official link on the site. Installing apps from third-party app stores or unknown sources is not safe,
as they may contain malware.
On Android in Chrome, go to Settings → Privacy and Security → Clear browsing data and clear Cached images and files.
On iOS Safari, go to Settings → Safari → Clear History and Website Data. If you are using the app, follow
Settings → Apps → r ajee → Storage → Clear Cache on your phone. Reloading the page after this usually resolves the issue.
Yes. The r ajee website is fully optimised for mobile browsers. Accessing the site via Chrome, Firefox,
or Safari on Android or iPhone gives you full access to all games, betting markets, deposit and withdrawal features.
You can get the complete experience in a browser alone, just like in the app.
On Android Chrome, open the site and select "Add to Home screen" from the three-dot menu at the top. On iOS Safari,
tap the share icon at the bottom and choose "Add to Home Screen". This adds a r ajee shortcut icon to your home screen
so you can open it directly at any time, like an app, without typing the URL.
Still have questions? The support team is always ready
If you did not find the answer to your question in the FAQ above, do not worry. The r ajee support team is available 7 days a week, 24 hours a day, ready to assist in both Bengali and English.
Support is available in both Bengali and English. 21+