For Ages 21 and Above

r ajee's Guide to Responsible Gambling

Gambling is for entertainment — not as a guaranteed source of income. r ajee believes that playing within the right limits keeps the experience genuinely enjoyable. On this page you will learn how to stay in control of your gambling, when to seek help, and how we can support you.

All services on this site are strictly for individuals aged 21 and above.

Keep Your Gambling Under Control

The foundation of responsible gambling is awareness and respecting your limits.

Casino and betting are a form of entertainment — keeping that in mind helps the experience stay enjoyable. But when gambling becomes a habit and starts putting pressure on your finances or family life, it is important to take a break. r ajee always wants every member to gamble in a healthy way.

Our Terms and Conditions clearly state that this platform is for adults only — anyone under 21 may not open an account or take part in any betting or casino activity. Protecting minors is our highest priority.

As a responsible platform, r ajee provides a number of tools that let you manage your own gambling. These tools are described in detail below. For any related questions, you can read our FAQ, or contact our support team directly.

Protection Tools for You

These tools are in your hands — use them whenever you need.

Set a Deposit Limit

Set a limit on how much you deposit per day, per week, or per month. Once the limit is reached, the system will not accept further deposits.

Session Time Limit

Decide how long you play in one sitting. When the set time is up, you will receive a reminder and, if needed, the session will end automatically.

Self-Exclusion

You can close your account for a set period or permanently. While self-exclusion is active, no promotional messages will be sent to you.

Bet Limit

Set a maximum amount you can place on a single bet. It is a simple way to protect yourself from large losses.

Take a Break

Temporarily pause your account for anywhere from 24 hours to several weeks. When the break is over, you can reactivate it yourself.

Review Your Gambling History

View your betting and transaction history at any time. All details — how much you have deposited, withdrawn, and wagered — are available transparently.

To use these tools, log in to your account and go to the Settings section, or let us know directly via our 24/7 live chat — we will help you right away.

Warning Signs of a Problem

If you notice any of the following in yourself, take a break and seek support.

  • Depositing beyond your budget or borrowing money to gamble — this is an important warning sign.
  • Feeling the urge to keep placing larger bets to recover losses.
  • Hiding your gambling from family or friends, or lying about it.
  • Spending more time gambling at the expense of work, studies, or family time.
  • Feeling restless, anxious, or irritable when you are unable to gamble.
  • Cutting back on everyday essentials (food, rent, bills) to fund gambling.
  • Being unable to stop yourself despite repeatedly crossing your own limits.

If one or more of the above apply to your life, do not ignore it. This is not a sign of weakness — it is a signal that it is time to seek help. You can read about our commitments on the r ajee About Us page.

Get Support — You Are Not Alone

Reaching out for the right support takes courage.

r ajee Live Chat and Email Support

Our support team is available 24 hours a day, 7 days a week in Bengali and English. For self-exclusion, setting limits, or closing your account, contact us via live chat right away.

Family and Close Ones

A trusted family member or close friend often recognises a problem before you do. Talking openly with them can be the first step toward resolving it.

Professional Counselling

Consult a mental health professional or addiction counsellor. In Bangladesh, a number of government and private mental health institutions offer confidential support.

r ajee's Commitment

We are not just an entertainment platform — we are a responsible community.

Registration and play by anyone under 21 is strictly prohibited — age verification is in place.
Accounts are deactivated as soon as a self-exclusion request is received — with no delay.
No bonus offers or promotional emails are sent to accounts under exclusion.
Our support team can communicate in Bengali — no language barrier when getting help.
Personal information and gambling history are kept private — read more in our Privacy Policy.
Every transaction is kept secure using SSL encryption and a protected payment gateway.

r ajee believes that long-term trust is the foundation of a good platform. That is why we stand by our members to keep gambling enjoyable within healthy limits — our responsibility does not end at offering games.

If you think a friend or family member is struggling, you can also let our support team know. We will assist with next steps while maintaining confidentiality.

Responsible Gambling FAQ

Answers to commonly asked questions are provided below.

Go to Account Settings and enable self-exclusion from the "Responsible Gambling" section. Alternatively, contact our support team via live chat or email and they will activate it immediately. While exclusion is active, you will not be able to log in and no promotions will be sent to you.

For a temporary break, your account can be reactivated once the set period has passed. For long-term or permanent self-exclusion, you will need to contact support and follow a specific process to reactivate. This process is intentionally designed to take a little time to ensure the decision is well considered.

No. All services on r ajee are strictly for users aged 21 and above. The age verification process prevents minors from registering. If anyone registers using false information, their account will be closed and deposited funds may be withheld.

Reducing or removing a deposit limit takes effect immediately. However, increasing a limit requires a waiting period of at least 72 hours before it comes into effect. This delay is intentional — to prevent impulsive decisions made in the moment.

Start by speaking with them directly and with empathy. If they use r ajee, you can email our support team — we will let you know what steps can be taken. In addition, seeking advice from a professional mental health specialist may be the most effective solution.

You will find the live chat icon in the bottom-right corner of any page on the site — it is available 24 hours a day. You can also reach us by email. Both channels offer support in Bengali and English.

Related Pages

Visit these pages to learn more.

Terms and Conditions

Read in detail about age restrictions, account closure, and terms of use.

Privacy Policy

Learn how your information is kept secure.

About Us

Learn about r ajee and the platform's goals.

FAQ

Find answers to all commonly asked questions in one place.