r ajee Privacy Policy

1 Introduction and Scope of Application

r ajee ("we", "us", or "the platform") places the highest importance on the privacy of its users. This privacy policy applies to the website https://r-ajee.cam and all services associated with it.

This policy is primarily intended for those who open an account on r ajee, participate in betting or casino activities, or access the site only to read information. By using the platform, you are considered to have accepted the terms of this policy. It is your responsibility to review this policy regularly and stay informed of any changes.

To learn about the overall terms and conditions of using r ajee's services, please read the Terms and Conditions page, which contains full details about users' rights and obligations.

2 Information We Collect

r ajee collects several types of information as needed to provide its services.

2.1 Information Provided Directly

The information you provide at the time of account registration reaches us directly. This includes:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID card or passport details (for identity verification)
• Payment method details (bKash, Nagad, Rocket, or bank account)

2.2 Automatically Collected Information

When you access r ajee's site, certain technical information is collected automatically:

• IP address and device identifier
• Browser type and operating system
• Site access time, page visit history, and click data
• Information collected from cookies and similar tracking technologies

2.3 Transaction and Gaming Activity Information

Detailed records of deposits, withdrawals, betting, and other gaming activities are stored in our system. This information is used to ensure financial security and to improve the quality of service.

3 Purpose of Using Information

r ajee uses collected information only for specific and lawful purposes. The main purposes are outlined below:

• Account management: Carrying out registration, login, and identity verification processes.
• Transaction processing: Completing deposits and withdrawals securely.
• Customer service: Resolving issues and providing support via live chat or email.
• Security and fraud prevention: Maintaining account security and identifying suspicious activity.
• Promotional communications: Keeping you informed about bonuses, offers, and important updates (you can turn this off if you wish).
• Service improvement: Analysing user experience to improve the quality of the platform.
• Legal compliance: Maintaining records in accordance with applicable laws and regulations.

Your information is not used for purposes other than those stated above. If your information needs to be used for any new purpose, you will be notified in advance.

4 Information Sharing and Third Parties

r ajee never sells your personal information or transfers it to third parties for advertising purposes. However, information may be shared to a limited extent in certain circumstances:

4.1 Service Providers

Necessary and minimal information is shared with selected third parties for payment processing (bKash, Nagad, Rocket, and banking partners), technical infrastructure, and customer service tools. Each of these organisations is bound by a confidentiality agreement with us.

4.2 Legal Authorities

r ajee may be required to provide specific information to the relevant authorities in response to a court order, statutory investigation, or other legal obligation.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new party, but will be handled in accordance with the terms of this policy.

5 Cookies and Tracking Technology

Cookies are used on r ajee's site. Cookies are small text files stored in your browser that help improve the functionality of the site.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and security — disabling these will prevent the site from functioning properly.
• Functionality cookies: Used to remember your preferences and language settings.
• Analytics cookies: Collect site usage statistics to help improve the quality of service.

5.2 Cookie Control

You have the right to accept or reject cookies from your browser settings. However, disabling cookies entirely may limit some features of the site.

6 Data Security Measures

r ajee follows the highest industry standards to protect user information. Effective measures have been taken on both technical and administrative fronts:

• Data transmission is secured through SSL encryption.
• Sensitive information is stored in encrypted form in the database.
• Access to internal systems is strictly controlled and only authorised staff can view specific information.
• Regular security audits and vulnerability assessments are conducted.
• A plan is in place to respond quickly in the event of a data breach.

As with any digital platform, complete security cannot be guaranteed. However, r ajee continuously updates its security measures.

7 Data Retention Period

r ajee retains your information for as long as necessary. As a general rule:

• Information for active accounts is retained for as long as the account remains active.
• Information required to meet legal obligations is retained for a set period even after an account is closed.
• Transaction records are retained as required for financial audit purposes.
• Information retained for marketing purposes is deleted after you withdraw your consent.

8 Your Rights

Every individual with an account on r ajee has certain fundamental rights regarding their personal information:

8.1 Right of Access

You can find out what information we hold about you and how it is being used.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request that it be corrected.

8.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information, however information required to meet legal obligations will fall outside this scope.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you have the option to opt out at any time.

8.5 Right to Lodge a Complaint

If you believe that your right to privacy has been violated, you can lodge a complaint directly with r ajee's customer service.

Visit the Responsible Gaming page for our guidelines on responsible play and guidance related to the protection of personal information.

9 Protection of Minors

All services on r ajee are strictly for individuals aged 21 or above. No information is collected from minors and opening an account for them is strictly prohibited. If a person is found to be under 21, their account will be closed and the relevant information will be deleted accordingly.

If parents suspect that their minor child is using r ajee, they are requested to contact our support team immediately. 21+

10 Policy Changes

r ajee reserves the right to amend this privacy policy as needed. If any significant changes are made, they will be clearly announced on the site and the "Last updated" date at the top of the page will be updated. If you continue to use the site after a policy change, you will be considered to have accepted the revised policy.

To learn more about us and the principles behind r ajee's operations, please read the About Us page.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact r ajee's customer service team. Our support is available in both Bengali and English, seven days a week, twenty-four hours a day.